FAQs
Getting Here
Tickets can be purchased online through our ticketing partner, Prekindle, or at the box office when doors open for the show. Please visit our calendar page to purchase online tickets.
Please note that the only way to ensure the validity of your ticket is by purchasing directly through our box office or our ticketing partner, Prekindle. Please exercise caution when purchasing tickets from any third party websites or resellers.
On the days of concerts, the box office will be open and selling tickets at the time that the doors open (subject to availability). Otherwise, tickets may only be purchased online through our website or our ticketing partner, Prekindle.
ADA and companion tickets can be purchased online, look for the Accessible option on the seating map.
If you are in need of additional information please email us at [email protected]
We’re located at 3615 N. Steele Blvd, Fayetteville, AR 72703
Please avoid parking in the residential neighborhoods surrounding the venue. We recommend carpooling, taking a rideshare or public transportation as parking may be limited at the venue and surrounding areas.
Ticket prices are the same as online and in person. No additional discounts will be given at the Box Office.
All ages require a ticket in the reserved area. Children under the age of 2 do not require a ticket for GA lawn.
Rideshare pickup/drop off is located at the Ozark Music Hall parking lot.
Being Here
We’ve recently completed extensive renovations designed to greatly enhance your concert experience. Upgrades include:
- Expanded indoor bathrooms for improved guest convenience.
- Streamlined entry areas for faster, smoother venue access.
Door and Show times are listed on our website and our ticketing pages. The show typically starts with the support band coming on an hour after door times. However, this is a very rough guideline and we generally recommend coming early to make sure you get a good spot and don’t miss the band!
Door and Show times are subject to change.
We are an all ages venue unless otherwise noted on the website. Some events do have age restrictions – please refer to the event ticket link for details. Children under 16 must be accompanied by an adult or guardian.
Yes, all events are rain or shine. In the event of severe weather posing a safety risk to fans, staff or the artist we may halt or cancel the show. In those situations, directions will be clearly communicated throughout the venue and on our social media channels.
Restricted Items
- Aerosol cans
- Camelback style hydration packs/water reservoirs
- Confetti guns/cannons
- Coolers
- Drones
- Fireworks
- Glass or metal containers
- Glow sticks
- Go-Pro Cameras
- Hula Hoops
- Illegal drugs (of any kind)
- Inflatables (beach balls, balloons, chairs, sofas, etc.)
- iPads, tablets or gaming devices
- Laser pens or pointers
- Musical instruments
- Noise-making devices
- Picnic baskets
- Selfie Sticks
- Signs and/or posters
- Skateboards, scooters or any wheeled devices other than ADA compliant modes
- Strollers or car seats
- Umbrellas
No backpacks of ANY kind are allowed. Small purses are permitted. Bags larger than 14″ on it’s longest side are NOT permitted. Bag searches and walk through metal detectors are used at all entrances.
Small non-professional personal cameras are allowed in the venue. Flash photography, video and removable lens cameras ARE NOT PERMITTED WITHOUT VENUE APPROVAL. This policy is subject to change based on the artist or event. Some artists do not permit photography or recording, so please check on the show you are attending to make sure cameras are allowed. Cameras must fit in pocket, small clutch bag.
Professional and/or semi-professional photography is approved on a case-by-case basis. If you are a member of the media or interested in covering the show, please email us at [email protected] at least 5 days before the show.
While not required, you may email us at [email protected] for additional information or accommodations.
Yes, you must have a valid, up-to-date, government-issued photo ID for any shows that are 18 or over. Your ID must be intact and not tampered with in any way or you may get denied entry.
Most importantly, you must be at the minimum legal drinking age of 21 to purchase any alcoholic drinks at our bars.
Valid IDs include any government-issued photo ID including: Drivers License, Passport, or Military ID.
Invalid IDs include: Birth certificates, student IDs, etc.
Unless otherwise noted, we do not allow re-entry.
Not currently, but this might change in the future.
In most cases when a show is sold out, there will be no tickets available at the door. If tickets do become available, we will make a post on our social media channels. Please do not come to the venue during a sold out show if you do not have tickets.
All sales for our concerts are final. We do not offer refunds unless a show has been canceled or rescheduled. In those situations, we will notify ticket buyers directly about refunds.
Cash will not be accepted at our bar or box office, so be sure to bring a debit or credit card to make purchases.
There will be seating options available to purchase within the venue.
After The Show
We do our best to retain any items left behind for a reasonable period of time. If you believe you have left an item with us, please email us at [email protected]
Rideshare pickup/drop off is located at entrance to Ozark Music Hall off of Steele Blvd.
Contacting Us
The vast majority of our concerts at the Ozark Music Hall contain their own support and do not require any additional artists. In the rare event that an artist slot is available, you can submit your band’s information here.
We have plenty of opportunities available to get your brand in front of our fans. Please email us at [email protected] and let’s chat!
Please email us at media@ozarkmusichall to discuss further.
Please note, media coverage for concerts is reviewed on a case-by-case basis and pending the approval from the band.
Please email our box office at least 72 hours before a show to discuss how we can accommodate you.
Let’s talk! Send us an email at [email protected] with the date, event info and other pertinent information and we will have someone from our team get back to you.